8l7l believes gambling should be entertainment — never a source of financial stress or emotional harm. This page explains the tools, limits and support resources available to every registered player, and what to do if gambling stops being fun.
At 8l7l, responsible gambling is not a compliance checkbox — it is a core part of how we operate. We serve players across Pakistan who enjoy betting on cricket, PSL T20 matches, ICC tournaments, football and live casino, and we take seriously our responsibility to ensure that the Platform remains a safe space for adult entertainment.
Gambling carries inherent risk. For the vast majority of players, a bet on a Pakistan vs India match or a PSL final is just that — an entertaining flutter on a sport they love. But for a minority of players, gambling can become problematic. The tools, resources and information on this page exist to support both groups: to help recreational players stay in control and to ensure that players who need to step back have clear, easy access to the tools that allow them to do so.
Access to the 8l7l Platform is restricted to adults aged 18 or older, or the higher minimum required by the operator's license jurisdiction. Local laws in Pakistan may impose restrictions on gambling activities. We do not claim authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani provincial authority. Players are responsible for understanding the laws applicable in their own jurisdiction.
All responsible gambling tools on the Platform are free to use and accessible directly from your account dashboard. No request is needed to set deposit limits or session reminders — you can configure them yourself, at any time.
Every registered player has access to the following controls from their account dashboard. They are free, immediate and — in the case of self-exclusion — irreversible for the minimum period chosen.
Set a maximum amount you are permitted to deposit within a defined period. Once a limit is active, it cannot be increased until a cooling-off period has passed.
Cap the maximum net loss you can incur within a set time window. When the threshold is reached, further wagering is blocked until the period resets.
Receive an in-platform alert after a set period of continuous activity. A reminder does not force you to stop, but it does prompt a conscious decision to continue or log out.
Temporarily or permanently block your own access to the Platform. Self-exclusion is the strongest available tool and is designed for players who need a full break.
A cool-down period is a short voluntary break — typically 24 hours to 7 days — during which deposits and wagering are paused without triggering a full self-exclusion.
Our support team can discuss responsible gambling options, help you activate limits or self-exclusion, and direct you to relevant external resources — in English and where available, Urdu.
Limits only help when they are set thoughtfully. Here are some practical examples of how Pakistani players might structure their limits to keep gambling in its proper place.
A daily cap prevents impulsive top-ups after a bad session. Once you hit your daily limit, the cashier will block further deposits until midnight.
Example: PKR 1,000 / dayA weekly ceiling is useful for players who prefer to fund their account at the start of PSL match week and not touch it again until the following week.
Example: PKR 5,000 / weekA monthly loss cap sets an absolute ceiling on how much you can be down across all bets in a calendar month, regardless of how many deposits were made.
Example: PKR 10,000 / monthA 60-minute session reminder prompts you to pause and assess whether you are still gambling for entertainment or operating on autopilot.
Example: Alert every 60 minThese figures are illustrative only. Set limits that reflect your own financial situation — not what others consider normal. A PKR 500 weekly deposit limit is just as valid as any other, and using limits is a sign of self-awareness, not weakness.
Self-exclusion is the right choice if gambling has started to feel compulsive, is affecting your finances, relationships or mental health, or if you simply want to take a meaningful break from the Platform. It is a serious tool and once activated, it cannot be reversed before the minimum exclusion period ends.
There is no shame in requesting self-exclusion. Our support team handles these requests with complete discretion and without judgment. Your wellbeing matters more to us than your activity on the Platform.
Important: If you self-exclude, please also consider reaching out to any other betting or gaming platforms you use. Self-exclusion on 8l7l applies only to this Platform. For broader support, speak to a professional responsible gambling resource applicable to your region or to the operator's license jurisdiction.
Reach out via Live Chat or email at [email protected]. Clearly state that you wish to self-exclude and specify whether you want a temporary or permanent exclusion.
Select a duration — minimum periods apply. A permanent self-exclusion removes Account access indefinitely and is subject to a formal review process before any reversal can be considered.
Once confirmed, your Account is restricted and all marketing communications from 8l7l are stopped immediately. Any existing settled bets remain on record.
Any real-money balance remaining in your Account will be made available for withdrawal subject to KYC requirements, even during self-exclusion. Contact support to arrange this.
Reopening a self-excluded Account requires a formal written request and a mandatory consideration period. We do not actively prompt or encourage previously self-excluded players to return.
Problem gambling rarely announces itself clearly. It tends to develop gradually — a slightly bigger bet here, a little more time on the app there. Recognising the signs early gives you more options. The following patterns can indicate that gambling is becoming problematic.
If two or more of these apply to you with any regularity, please consider speaking to a trusted person or a professional support resource. The tools on this Platform are available right now — and support is available without judgment.
Answer these questions honestly — this is not a clinical assessment. It is simply a prompt for self-reflection. Only you can see your answers, and no data is submitted anywhere.
If you answered Yes or Sometimes to two or more questions, please review the support information on this page and consider using one of the player protection tools available on your 8l7l account. Reaching out is not a sign of weakness — it is a practical, sensible step.
Access to the 8l7l Platform is strictly limited to adults. The Minimum Age is 18 years, or the higher minimum required by the operator's license jurisdiction. This requirement is enforced through mandatory KYC verification — every player must provide proof of identity before any withdrawal is processed, and age is a core element of that check.
There are no exceptions to this rule. Any Account that is discovered to be held by a person below the Minimum Age will be closed immediately. Any funds deposited by an underage user may be held pending an investigation in accordance with applicable regulatory requirements.
If you share a device with younger family members in your household — whether in Islamabad, Rawalpindi or any other city — please ensure that they cannot access the Platform. The following steps can help:
The following information describes the types of support available to players who feel their gambling has become problematic. These resources are mentioned for informational purposes only. Always verify the current availability and contact details of any organisation directly.
The most accessible first step for many people in Pakistan is speaking openly with a trusted family member, a close friend or a respected community figure. Many people find that voicing the concern — even once — significantly reduces the anxiety surrounding it. In Pakistani culture, where family networks tend to be close, this can be a practical and effective starting point.
If you are not yet ready for that conversation, writing down your concerns privately can also be a useful way to clarify how serious the situation feels to you.
Professional counselling from a qualified psychologist or behavioural therapist can be highly effective for compulsive gambling. In Pakistan, mental health services are available in major cities including Karachi, Lahore, Islamabad and Rawalpindi through both private practices and hospital-based psychiatry departments.
For players accessing 8l7l from jurisdictions where the operator holds its international licence, recognised responsible gambling helplines and support organisations operate in those territories. If you would like to be directed to the appropriate resource for your region, please contact our support team.
Gamblers Anonymous is an internationally recognised peer-support fellowship that operates on a 12-step model. GA groups operate in a number of countries and territories. Members meet regularly — often weekly — to share their experiences, support one another and work through a structured recovery programme. Membership is free and anonymous.
This is a text-only mention. Please search independently for GA meetings available in your specific city or region, or ask our support team for guidance on accessing appropriate resources in the operator's license jurisdiction.
If gambling-related stress has escalated to a crisis — including thoughts of self-harm, extreme anxiety, or severe financial distress — please seek immediate support from a mental health professional or a crisis helpline.
In Pakistan, the Umang helpline (0317-4288665) provides mental health support in Urdu and English. The Rozan Counselling Helpline also provides psychological first aid. These contact details are provided in good faith — please verify current availability directly. Our support team can also help direct you to the appropriate crisis resource for your situation.
Have more questions? Our full FAQ page covers a wider range of topics.
Visit Full FAQResponsible gambling is not about limiting enjoyment — it is about protecting it. Set your limits, know the warning signs, and use the tools available to keep 8l7l a source of entertainment rather than stress. And if you need a break, take one — the Platform will be here when you are ready to return.
18+ Only — or the higher minimum required by the operator/license jurisdiction. Gambling may be restricted by local laws in Pakistan. Please refer to our Terms & Conditions and Privacy Policy for full platform rules.